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Payless supplied the carpet within the time frame agreed. Upon installation, Payless were adaptable to our renovation needs, even changing plans on the day of installation and fixing a section of carpet in another room not on their contract without charge. Very happy with Payless.

Highly recommend them to anyone considering purchasing flooring. Our overall experience with them has been excellent. The team is competent, reliable, flexible and efficient. Their end-to-end service levels, workmanship standards as well as the overall quality of the product they recommended and subsequently installed is very impressive.

Just want to let you know that we are very happy with the flooring and it is so amazing to see the difference it makes to our home. Please let the team know that they were very professional and took the utmost care in ensuring that the flooring is implemented correctly. Despite the issue of missing a part, it is how you deal with the issue that should be complemented. We would definitely recommend Payless Flooring to family and friends.

Excellent choice of rugs at v competitive prices. Monica's service was attentive and helpful without being intrusive. We took measurements and photos and went home to make a final check. The following day we confirmed our purchase and paid over the phone around lunchtime. By 5,30pm that day the rug was delivered right to the required room.

Thank you Monica and staff your service is absolutely great, both in store and delivery of the product. Your help for us in the selection of the rug was "spot on". And your friendly helper that delivered the rug, unwrapped it, help move the furniture, and laid it in exactly the right spot, also he advised which direction was best for it to be laid, in order that it reflected the optimum light. Very happy customers would recommend them to everyone . Maria and Gregory Bennett

I recently purchased a large rug on line from the 60% off sale, I was very nervous as with past experiences items have not been as pictured. However I’m pleased to say this time it was delivered within days of ordering (before we we even notified) and is perfect, just as the picture and description depicted. I am thrilled as I got a real bargain that looks fabulous! Would definitely recommend!

Purchased 2 rugs with the help of Monica & Reza. Amazing customer service and advice provided by both of them. Would definitely recommend Payless Flooring to family & friends. Thanks again Monica & Reza!