Hills District showroom
Payless Flooring and More has a full showroom in the Hills Super Centre on Victoria Avenue, a few minutes from Baulkham Hills, Kellyville and Norwest. Not a warehouse and not a mobile service: a shop you can walk into, stand on the flooring, and take samples home from.
We supply and install engineered timber, hybrid, laminate and vinyl flooring, wall-to-wall carpet in wool and solution-dyed nylon, and one of the larger rug ranges in the Hills. Every job starts with a free measure and quote at your place, and the quote is itemised so you can see what you are paying for.


| Monday | 9:00 am – 5:30 pm |
|---|---|
| Tuesday | 9:00 am – 5:30 pm |
| Wednesday | 9:00 am – 5:30 pm |
| Thursday | 9:00 am – 6:30 pm |
| Friday | 9:00 am – 5:30 pm |
| Saturday | 9:00 am – 5:00 pm |
| Sunday | 10:00 am – 5:00 pm |
The centre is signposted as HomeCo. Castle Hill as well as the Hills Super Centre, and we are on level 3 in the South Building.
The rug floor is the first thing you see — several hundred of them, hanging on the racks and rolled on the floor, and it is what a lot of people walk in for. Past it, carpet on the sample stands, and timber, laminate and hybrid planks along the right-hand wall where you can pull a full-length board out and stand it up rather than judge a colour from a 100 mm chip. Clearance stock sits at the front. Take any sample home — colour under your own light at six in the evening is the only test that counts, and a board that reads warm under showroom LEDs can read grey in a south-facing Cherrybrook living room.
Castle Hill and the suburbs around it were built in two very different waves, and which wave your house belongs to decides most of what a flooring quote will say.
First, the newer estates. Kellyville, Rouse Hill, Beaumont Hills, Bella Vista and Norwest are almost entirely slab-on-ground, and a concrete slab asks two questions a timber floor never does. One is level: a slab that looks flat across a room is often out by enough to telegraph through a hard floor, and it usually has to be ground or screeded rather than patched. The other is moisture. Concrete holds water for a long time, and a slab that feels bone dry can still read high enough to void a manufacturer’s warranty. On a new-estate job we test rather than assume, and put a barrier down where the reading calls for one.
Second, the older Hills. Castle Hill proper, Baulkham Hills, Cherrybrook, West Pennant Hills, Dural and Glenhaven hold a lot of 1960s-to-1980s brick-and-timber, often on a suspended timber floor over bearers and joists — and very often with a slab-on-ground extension added onto the back of it. That means two different substrates in one house, needing two different preparations to finish at the same height. It is the single most common thing a rushed quote gets wrong around here. Split-level houses, which the Hills has more of than most of Sydney, sharpen the same problem: a half-flight between two substrates is a transition detail, not an afterthought.
Third, the climate out here is not the coastal climate. The Hills runs hotter in summer and colder on winter nights than the beaches do, but the humidity swing is smaller — and for timber that matters, mostly in your favour. Less moisture movement means engineered timber and wide-plank boards behave better here than they do a few kilometres from the water. What catches people out instead is glass. A lot of newer Hills homes have a large west-facing living area, and the floor in front of that glass gets far hotter than the rest of the house. Boards expand. Perimeter gaps and doorway transitions have to be set for it, because a floor laid tight to the skirting in June will push in January.
Two practical notes. Open-plan ground floors in the newer estates give you very long uninterrupted runs, which look superb and need the expansion detailing planned before the first board goes down rather than improvised at the far wall. And most homes here are two-storey, so stairs are part of nearly every job — carpet with the right underlay, or timber with proper nosings. Tell us which you want at the measure; they price very differently.
Not every job needs all of it. We measure first, tell you which items apply to your house, and put them in the quote as separate lines rather than folding them into a per-metre figure you cannot check.
Not on the list? Call us. If you can reach the showroom, we can reach you. If you are closer to the coast, our second showroom is at Belrose.
“Great experience with Payless Flooring. The team was very friendly and helpful. Laminate flooring installation was done professionally. I have attached some photos to show before and after …”
“… went above and beyond to find a rug that perfectly suited my mother’s condo … great knowledge of different styles and what works best, while also being attentive to my mother’s personal taste and preferences.”
4.8 out of 5 from 134 Google reviews at the Castle Hill showroom. Quoted verbatim; staff first names have been removed. Read them all on Google.
Yes — Baulkham Hills, Kellyville, Rouse Hill, Beaumont Hills, Bella Vista, Norwest, Cherrybrook, West Pennant Hills, Dural, Glenhaven, Winston Hills and everything in between. The Castle Hill showroom is the base for all of it.
We come to you, measure every room, check the subfloor, and give you an itemised written quote with any preparation listed separately. No charge, no obligation, and nothing is ordered until you say so. Book a measure and quote.
It depends on the product, the floor area and what is under the existing floor, and we would rather give you a real number than a range you cannot rely on. Bring your rough room dimensions into the showroom and we will talk you through it on the spot, or book the free measure and we will put it in writing, itemised.
Yes, in two ways. The slab has to be level enough — across a whole open-plan ground floor that is a bigger ask than it sounds, and it is usually ground or screeded rather than patched. And it has to be dry enough: concrete holds moisture for a long time, and a reading that is too high will void most manufacturers’ warranties. We test rather than assume, and put a barrier down where the reading calls for one. Both appear as separate lines on the quote.
A typical four-bedroom Hills home is three to five days for hard flooring and one to two days for carpet, once preparation is done. Boards need 48 to 72 hours in the house before laying, so allow for that at the start of the schedule rather than at the end.
No — we can remove and dispose of it for you. Tell us what is down there at the measure so it is priced properly on the quote rather than added on the day.
Usually yes for hybrid and laminate, provided the tiles are sound and reasonably level, and it saves you a demolition day. We check it at the measure. We will not lay over something that is going to telegraph through in six months.
Yes — two showrooms, one business. Stock and pricing are the same at both. Castle Hill covers the Hills District; Belrose covers the Northern Beaches.
Come in and see it, or we will come to you. Either way the measure and the quote cost nothing and commit you to nothing.
Payless Flooring and More — Castle Hill · Shop 85B, South Building, Hills Super Centre, 16 Victoria Avenue, Castle Hill NSW 2154 · (02) 8606 4840 · open seven days.